Comprehensive BPO Due Diligence and Verification

1. Certification & Compliance Verification

• • Validate ISO certifications (ISO 27001, ISO 9001, etc.)

• • Confirm data privacy compliance (GDPR, HIPAA, Philippine Data Privacy Act, etc.)

• • Ensure legal and regulatory adherence

2. Operational & Performance Audits

• • Assess service quality, uptime, and SLA compliance

• • Evaluate workforce capability and experience

• • Review process efficiency and technology adoption

3. Financial & Business Stability Checks

• • Analyze financial health indicators

• • Verify investor reports and funding claims

• • Assess business continuity and risk factors

4. Reputation & Client Testimonial Validation

• • Cross-check client references and case studies

• • Verify online presence and third-party reviews

• • Investigate past disputes and business credibility

5. Ongoing Compliance & Monitoring Services

• • Continuous monitoring for changes in compliance status

• • Regular performance audits and verification updates

• • Fraud detection and red flag identification
    
    

Confidential Business Intelligence Registry of Acquisition and Merger Intent

Discreetly Connecting Verified Acquirers and Sellers Across the BPO Ecosystem

A Private Marketplace for Strategic Moves

The global outsourcing sector is undergoing rapid transformation. Strategic acquisitions, mergers, and exits are increasingly shaping the competitive landscape for:

• Business Process Outsourcing (BPO) firms
• Remote staffing providers
• Virtual assistant agencies
• Customer support and call centre operators
  
  

At Huxley & Hyde, we operate a confidential, curated registry of parties with a clear intent to either acquire or sell businesses in this sector. Unlike public marketplaces or general M&A brokers, our platform is built around discretion, verification, and fit.

Who Is This Registry For?

Acquirers & Investors:

• Private equity firms
• Strategic buyers (BPOs or SaaS companies seeking vertical integration)
• Family offices or industry executives targeting roll-ups

   

Owners & Founders:

• Operators of profitable outsourcing or remote staffing businesses
• Founders exploring full or partial exits
• Operators open to mergers, equity partnerships, or bolt-ons

   

How It Works

1. Private Submission
   Acquirers and sellers submit a confidential intent profile outlining their criteria or opportunity.
2. Verification by Huxley & Hyde
   Every participant is pre-screened. We verify identity, intent, track record, and operational credibility before inclusion.
3. Blinded Listings
   Profiles are anonymized in the registry. No direct contact or disclosure occurs without mutual interest and NDAs in place.
4. Curated Introductions
   When a match is identified, HH facilitates a secure introduction — without acting as a broker or advisor.