Every BPO says the same thing. Almost none of it can be checked.
Huxley and Hyde verifies the claims behind the badge for you — evidence checked, record public, link always live. Before you shortlist, look for the badge.
You are the one who has to choose your outsourcing partner — the founder, the COO, the operations lead who lives with the decision.
You start with a search and find twenty Business Process Outsourcing (BPO) companies saying the same things in the same words, and almost nothing on their sites can be checked.
You can't shortlist on quality, because quality is exactly what all twenty claim. So you fall back on who you've heard of, whose salesperson reached you first, and price. And you find out what you actually bought after you've bought it.
The badge exists so choosing stops being a guess.
The badge — what it means for you
A badge on a BPO's site, tender or deck means Huxley and Hyde has checked that company's claims against evidence — for you.
Click the badge and you land on the company's public record on our server: the categories they are verified for, the statements, and the evidence itself.
The record is live. Verification lapses, the record says so — the badge cannot be faked, because whoever copies the picture, the click still lands on the truth.
Ten categories. Open any one.
Every claim a BPO asks us to verify sits inside one of ten Categories, and each Category has its own badge to use online and in print. A badge is not a score or a grade — it simply means the claims inside it have been checked against evidence. Each tile below opens the live record of our demonstration BPO, Marchmont Global Services, which holds all ten.
GovernanceWho stands behind the contract
EngagementWhat happens when things change
TalentPeople, and finding more
CertificationAccredited against a standard
AssuranceIndependent examination
SecurityIs your data safe
PremisesThe physical building
ConnectivityWill the link stay up
UtilityWill the lights stay on
ContinuityStill delivering next Tuesday
How checking works.
No directory, no noise: you see a badge only where a BPO chooses to put it.
See the badge.
Click it — it always leads here, to the public record.
Read what was verified and the evidence behind it (some evidence is shown only to identified enquirers, under confidentiality).
If you are a BPO, this is what your clients are about to look for.
Your client cannot tell you apart from anyone else.