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Marchmont Global Services

Reference MARCHMONT · verified since 2026 · record issued 6 September 2026
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Demonstration record. You are viewing the statements and their matched evidence exactly as an identified client would, under Huxley and Hyde's confidentiality terms. This demonstration carries no terms of its own - every level is open so the full experience can be explored. On a real record this level opens only after a client accepts the confidentiality terms.

Statements and evidence - what Huxley and Hyde checked

GOVERNANCE

CR1 As at 2026-06-30

Marchmont Global Services Pty Ltd is the contracting entity for client services, registered in Australia since 2012.

Marchmont Global Services Pty Ltd means the Australian operating company of the Marchmont group.

What Huxley and Hyde checked
ASIC company extract
Company extract for Marchmont Global Services Pty Ltd from the Australian business register, obtained by Huxley and Hyde directly from the register on 2 July 2026. The extract shows the company as registered and active since 2012.
How we checked: Company extract for Marchmont Global Services Pty Ltd from the Australian business register, obtained by Huxley and Hyde directly from the register on 2 July 2026. The extract shows the company as registered and active since 2012.
CR2 As at 2026-06-30

Marchmont holds professional indemnity and public liability cover of AUD 20 million, in force as at 30 June 2026.

Cover means the combined limit across the group's insurance programme.

What Huxley and Hyde checked
Certificate of currency
Certificate of currency issued by Marchmont's insurance broker, dated 30 June 2026, stating the policy numbers, the insurers and the AUD 20 million combined limit. Huxley and Hyde sighted the certificate and confirmed the policy numbers with the broker by phone.
How we checked: Certificate of currency issued by Marchmont's insurance broker, dated 30 June 2026, stating the policy numbers, the insurers and the AUD 20 million combined limit. Huxley and Hyde sighted the certificate and confirmed the policy numbers with the broker by phone.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

ENGAGEMENT

CR11 As at 2026-06-30

Marchmont delivers client services under written agreements that define service levels, change control and escalation, in force as at 30 June 2026.

Written agreements means Marchmont's standard client services agreement and its schedules, in force at that date.

What Huxley and Hyde checked
Client services agreement, service schedule
The service-level, change-control and escalation clauses of Marchmont's standard client services agreement in force at 30 June 2026, redacted to remove client names.
How we checked: Reviewed the clauses against the current agreement template and confirmed the version in force.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]
CR12 As at 2026-06-30

Marchmont's standard client services agreement sets out transition arrangements for an orderly exit when a client engagement ends.

Transition arrangements means the notice, handover and data-return steps the agreement commits Marchmont to on termination.

What Huxley and Hyde checked
Client services agreement, exit and transition clauses
The termination, notice and data-return clauses of Marchmont's standard client services agreement in force at 30 June 2026.
How we checked: Read the exit and transition clauses and confirmed they form part of every client services agreement Marchmont signs.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

TALENT

CR3 As at 2026-06-30

Marchmont employed 9,123 people across all delivery locations as at 30 June 2026.

People means all employees and contractors on the payroll, not full-time equivalents.

What Huxley and Hyde checked
Payroll register
Summary payroll register for the pay period ending 30 June 2026, supplied by Marchmont's finance team with individual names redacted. Huxley and Hyde counted the register rows and reconciled the total against the statutory filing for the same period.
How we checked: Summary payroll register for the pay period ending 30 June 2026, supplied by Marchmont's finance team with individual names redacted. Huxley and Hyde counted the register rows and reconciled the total against the statutory filing for the same period.
CR4 As at 2026-06-30

Marchmont's voluntary attrition was 14.9% in the year to 30 June 2026.

Voluntary attrition means resignations of employees who chose to leave, divided by average headcount, over the stated period.

What Huxley and Hyde checked
Attrition report
Year-end attrition report prepared by Marchmont's HR team and countersigned by the group CFO, covering the twelve months to 30 June 2026. Huxley and Hyde recomputed the rate from the monthly headcount and leaver tables in the accompanying workbook.
How we checked: Year-end attrition report prepared by Marchmont's HR team and countersigned by the group CFO, covering the twelve months to 30 June 2026. Huxley and Hyde recomputed the rate from the monthly headcount and leaver tables in the accompanying workbook.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

CERTIFICATION

CR5 As at 2026-06-30

Marchmont holds ISO 9001:2015 certification, certificate number MGS-9001-2024, current as at 30 June 2026.

Current means the certificate appears on the certification body's public register with a status of certified.

What Huxley and Hyde checked
Certificate register listing
Listing for certificate number MGS-9001-2024 on the certification body's public register, checked by Huxley and Hyde on 2 July 2026. The register shows the certificate as current, in the name of Marchmont Global Services Pty Ltd.
How we checked: Listing for certificate number MGS-9001-2024 on the certification body's public register, checked by Huxley and Hyde on 2 July 2026. The register shows the certificate as current, in the name of Marchmont Global Services Pty Ltd.
CR6 As at 2026-06-30

Marchmont holds ISO/IEC 27001:2022 certification, certificate number MGS-27001-2024, current as at 30 June 2026.

Current means the certificate appears on the certification body's public register with a status of certified.

What Huxley and Hyde checked
Certificate register listing
Listing for certificate number MGS-27001-2024 on the certification body's public register, checked by Huxley and Hyde on 2 July 2026. The register shows the certificate as current, in the name of Marchmont Global Services Pty Ltd.
How we checked: Listing for certificate number MGS-27001-2024 on the certification body's public register, checked by Huxley and Hyde on 2 July 2026. The register shows the certificate as current, in the name of Marchmont Global Services Pty Ltd.

ASSURANCE

CR7 As at 2026-05-31

Marchmont's most recent independent security review was conducted in May 2026 and found no material findings.

Independent security review means an examination by a firm that is not part of the Marchmont group.

What Huxley and Hyde checked
Review report
Report of the independent security review completed 15 May 2026, supplied by Marchmont under a distribution restriction and held by Huxley and Hyde on that basis. The report records the scope, the testing performed and the absence of material findings.
How we checked: Report of the independent security review completed 15 May 2026, supplied by Marchmont under a distribution restriction and held by Huxley and Hyde on that basis. The report records the scope, the testing performed and the absence of material findings.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

SECURITY

CR13 As at 2026-06-30

Multi-factor authentication is required for all access to Marchmont's production systems and client data, as at 30 June 2026.

Production systems means the systems that store or process client data.

What Huxley and Hyde checked
Identity-provider MFA enforcement export
Export from Marchmont's identity provider showing the multi-factor policy applied to production system access, with user identities redacted.
How we checked: Reviewed the identity-provider policy configuration and the enforcement export.
CR14 As at 2026-06-30

Access to client data is limited to named staff with a business need, and the access list is reviewed every quarter.

Reviewed every quarter means a formal access review at least once in each three-month period.

What Huxley and Hyde checked
Quarterly access review register
Access review register for the quarter ended 30 June 2026, showing the named staff with client data access and the removals made in the quarter.
How we checked: Reviewed the register and traced a sample of removals to the leavers list.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

PREMISES

CR15 As at 2026-06-30

Marchmont's delivery sites control physical access with personal badge entry, and visitors are escorted at all times, as at 30 June 2026.

Delivery sites means the locations from which Marchmont delivers client services.

What Huxley and Hyde checked
Physical security policy
Marchmont's physical security policy covering badge-controlled entry, the visitor escort rule and clear-desk rules, current at 30 June 2026, together with the site access register.
How we checked: Reviewed the policy, the site access register and the visitor register.

CONNECTIVITY

CR8 As at 2026-06-30

Each Marchmont delivery site is served by two independent internet providers with automatic failover, as at 30 June 2026.

Independent providers means carriers with no shared last-mile infrastructure at the site.

What Huxley and Hyde checked
Provider invoices
Current service invoices from the two carriers for each delivery site, redacted to remove billing detail. Huxley and Hyde verified the two providers are independent and reviewed the router configuration showing automatic failover.
How we checked: Current service invoices from the two carriers for each delivery site, redacted to remove billing detail. Huxley and Hyde verified the two providers are independent and reviewed the router configuration showing automatic failover.

UTILITY

CR9 As at 2026-06-30

Marchmont's main delivery site is supported by dual utility feeds and on-site generator cover, as at 30 June 2026.

Generator cover means automatic start within 60 seconds of mains failure, with fuel for 48 hours under load.

What Huxley and Hyde checked
Building operator statement
Statement from the building operator confirming the dual utility feeds and the generator specification, together with the generator maintenance log for the twelve months to 30 June 2026.
How we checked: Statement from the building operator confirming the dual utility feeds and the generator specification, together with the generator maintenance log for the twelve months to 30 June 2026.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

CONTINUITY

CR10 As at 2026-03-18

Marchmont tested its business continuity plan in a full exercise on 18 March 2026.

Full exercise means a rehearsal in which the alternate delivery site was actually used for live client services.

What Huxley and Hyde checked
Exercise report
Report of the continuity exercise of 18 March 2026, including the exercise scenario, participant list, observations and corrective actions. Huxley and Hyde reviewed the report and confirmed the alternate site was operational during the exercise window.
How we checked: Report of the continuity exercise of 18 March 2026, including the exercise scenario, participant list, observations and corrective actions. Huxley and Hyde reviewed the report and confirmed the alternate site was operational during the exercise window.
This evidence is described only as it has not been released by the BPO to allow Huxley and Hyde to publish it here. Huxley and Hyde has seen the document and believes the published description of the evidence is accurate. Any further enquiries should be made with the BPO directly or via [email protected]

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This record is a dated artefact issued 6 September 2026 as revision 2. It is what a visitor sees on following a Huxley and Hyde badge. · Print or save as PDF to place it in your file. · Certificate of verification (PDF)